How do I add extra baggage to my flight booking?
It’s easy, just go here. You can add up to 4 pieces of checked-in baggage for each passenger.
If you have the small cabin bag and need the large one too, you can upgrade your bundle to the one that includes the large cabin bag.
What are the types of baggage available?
You can find the information here.
How can I transport my sports equipment?
We can help you transport bicycles, golf, skiing, water skiing, surfboarding, windsurfing, fishing, scuba diving, bowling equipment, in exchange for a fee.
You need to properly pack this type of sports equipment and it must not exceed the weight allowed for hold baggage (maximum 23 kg).
When you transport a bicycle, its handlebar needs to be rotated and fixed along the frame, the pedals need to be removed, the wheels need to be deflated and the whole ensemble must be in a protected pack.
If your sport equipment is not on this list, please contact us to check if we can transport it.
How can I transport my musical instrument?
You have 3 options depending on the dimension and weight of the musical instrument, as follows:
1. Hand baggage
If the number, dimensions, and weight of the musical instrument is in accordance with the hand baggage allowance of the booking you made, you can carry it as hand baggage in the place of the permitted carry-on bag.
2. Cabin Seat baggage, on an additional seat
Instruments such as the violoncello, drums, guitars, harps, violins, amplifiers/loudspeakers used with musical instruments, etc. can be transported in the passenger cabin on an additional seat.
You must request this special service from us and pay for the additional seat.
The musical instrument can be placed:
- on the seat, if the maximum dimension is 43 x 50 x 97 cm (width x length x height)
- between two seats, if the maximum dimension is 43 x 155 x 23 cm (width x length x height).
3. Checked baggage
If the number, dimensions, and weight of the musical instrument is in accordance with the checked baggage allowance of the booking you made, you can carry it as checked baggage in the place of the permitted hold bag.
If the instrument together with its case exceeds the limits for checked baggage allowance, please contact us to check if it can be transported and to pay the excess baggage fees.
In all the above situations, the musical instrument shall be carried in a protective case.