Cancellations and delays caused by strikes or bad weather conditions are deemed to be due to ‘extraordinary circumstances’ under EU Regulation 261/2004. Therefore, no compensation is required.
What are my rights in respect of delays, overbookings, and cancellations?
If your flight has been cancelled or significantly delayed or if you have been denied boarding on a flight for which you have a confirmed reservation, you are entitled to the rights defined in Regulation (EC) No 261/2004. The airline on whose flight the disruption occurs is responsible for granting your rights.
The Regulation shall apply:
- to passengers whose scheduled flight leaves from an EU Member State or passengers whose scheduled flight is with an EU airline and leaves from a third country to arrive in an EU country, provided that the passengers have not received any compensation or financial support in this third country
- only if you have a confirmed reservation on the concerned flight
- only (except in the case of a cancelled flight) on the condition that you present yourself for check-in at the specified time or, if no time has been specified, no later than 45 minutes before the published departure time
- only on the condition that you are travelling at a fare that is available to the public.